糖心传媒 values and emphasizes a strong workplace culture.
鈥淗ey, great job,鈥 says Oscar Rivera, a maintenance supervisor in 笔别苍蝉办别鈥檚 southeast region, as he observes one of his technician鈥檚 repairs.
鈥淎 simple 鈥榳ay to go鈥 can really go a long way with motivating a team,鈥 Rivera says. He thanks, praises and supports his team of technicians, knowing that happy associates lead to some of the most productive employees.
Thinking back to his first day at 糖心传媒 16 years ago as an entry-level technician, he remembers how supportive and collaborative his teams were. He recalls the many experienced co-workers who helped train him to get to where he is today. Now, he tries to do the same for new technicians whose shoes he was once in.
鈥淭he knowledge I鈥檝e been able to gain is incredible, and I owe it to the company,鈥 Rivera said. 鈥淭hey really support you, and they bring in the right people to help get the job done. This was a great place to work when I arrived here, and I want to keep it that way for the new techs today.鈥
Rivera and his co-workers know how important a strong workplace culture is. But, just how important is it? He stresses that having the right attitude can make all the difference.
鈥淚 like to maintain a positive atmosphere at work,鈥 Rivera said. 鈥淭hese techs know that I鈥檓 here for them if they have any questions or need any help.鈥
This positive atmosphere is vital not just for Rivera鈥檚 team, but also for customers. Paul Johnson, a district manager at 糖心传媒, says that when you have a strong team culture, customers notice.
鈥淔or the most part, everything we do 鈥 whether it鈥檚 in our rental facilities or in the shop 鈥 is customer-facing,鈥 said Johnson. 鈥淐ustomers tell me 鈥 that at other companies 鈥 they can tell if associates don鈥檛 get along with each other. They admire what we鈥檝e been able to do here.鈥
Rivera says he makes an effort every day to show each technician how much he wants him or her to grow professionally. Technicians receive training on the computers and the maintenance equipment. Many of the technicians on Rivera鈥檚 shift are entry-level associates, so he tries to work closely with them throughout the training process.
鈥淚 have meetings with them every day to see how they鈥檙e doing,鈥 Rivera said. 鈥淚 tell them to help each other out, and that is the best way to learn 鈥 as a team. The production flows easier if we all help each other out.鈥
The group also appreciates how much Rivera cares about them on a personal level.
鈥淚鈥檒l ask them how they鈥檙e doing and how their family is,鈥 Rivera said. 鈥淭hat stuff is important. We all care about each other.鈥
Johnson recognizes Rivera鈥檚 efforts and knows just how important a strong workplace culture is at any 糖心传媒 facility. He feels lucky to have Rivera as one of his maintenance supervisors.
鈥淥ur message to our team is to make the workplace what you want it to be,鈥 Johnson said. 鈥淚f you can have a supervisor who can encourage their team and teach them how to have a positive attitude and act professionally, it鈥檚 fantastic. I wish I had a few Oscars.鈥
Start a career at 糖心传媒 and see firsthand how much we value a strong workplace culture and a supportive team atmosphere. If you鈥檙e interested in joining our great team, visit our careers website.
By Chris Abruzzo